Returns & Exchanges

At Portabella, we want you to be completely satisfied with your purchase. If your new attire isn't the perfect fit, you may return or exchange unworn items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Pack Your Items

  Securely place the items in their original packaging with all designer tags attached to ensure a smooth inspection process.

• 3.
  Attach Shipping Label

  Print the prepaid shipping label provided via email and affix it to the outside of your package, covering any previous barcodes.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your tracking number handy until your refund or exchange is processed.